Using Intercom for Providing Feedback
Intercom is a support service provided by Message AI to assist visitors with their inquiries, suggestions, and feedback. In addition to accessing Intercom via the small chat icon located at the bottom right of the screen, feedback can also be provided via the text messaging platform using the "Feedback" command.
Here's how you can use Intercom to provide feedback:
Step 1: Access Intercom
To access Intercom, simply click on the small chat icon located at the bottom right of the screen.
Step 2: Start a conversation
Once you've accessed Intercom, start a new conversation by clicking on the "New conversation" button.
Step 3: Provide your feedback
In the conversation, clearly and concisely provide your feedback. Let the Message AI team know what you like, what you don't like, and what you'd like to see improved. Your feedback is important to us and helps us make Message AI even better.
Step 4: Submit your feedback
After providing your feedback, click the "Submit" button to send it to the Message AI team. The team will review and respond to your feedback as soon as possible.
Step 5: Check for updates
You can check for updates on your feedback by accessing Intercom and navigating to the "Conversations" section. Here, you'll be able to see all of your past conversations with the Message AI team, including any follow-up on your provided feedback.
Tips for providing effective feedback
- Be clear and concise in your feedback.
- Let the Message AI team know what you like and what you don't like.
- Provide constructive suggestions on how to improve.
- Be patient and wait for a response from the Message AI team. They will respond as soon as possible and consider your feedback in future improvements.
By using Intercom or the "Feedback" command, you can provide valuable feedback that helps us make Message AI better for everyone. Your input is important to us and we appreciate your help in making Message AI the best it can be!