Core concepts

Protecting Your Privacy

At Message AI, we understand how important it is to protect your personal information. That's why we've taken strong measures to keep your data secure and ensure your privacy is respected. Here's what you need to know about what information we collect and how it's used.

Information We Collect

To enhance your experience with Message AI, we may collect the following information:

  • Email
  • Phone number
  • Name and address when you purchase credits
  • Cell carrier data, including:
    • Zip code
    • City
    • State
    • Country
    • Carrier name
    • Carrier type
    • Carrier mobile country code
    • Mobile network code
  • All messages you send through our platform

Using AI to Personalize Interactions

We use AI to build a profile of you based on the messages and conversations you have with our platform. This allows us to adapt to your needs and provide more personalized interactions.

Sharing Your Information

Your personal information is never shared with anyone outside of Message AI, OpenAI, Twilio (cell service), and Postmark (when sending emails). We take great care to keep your data secure and protected at all times.

Keeping Your Information Safe

When you delete your account, all personally identifiable information is removed from our systems. However, we do retain a one-way hashed version of your phone number to help our systems identify your device. This hash is salted using internal API keys, making it impossible for it to be identifiable outside of our systems, even in the unlikely event of a security breach.

In conclusion, your privacy is of the utmost importance to us. We are committed to keeping your information safe and secure, so you can enjoy a worry-free experience with Message AI.

The Team